![]() ![]() It’s also a great way to help agents tackle difficult cases together. This way customers won’t get any messages sent by accident. All agents can join a chat on a public channel, but their messages won’t be visible to customers. The Slack for LiveChat integration lets you transform a chat into a public or private channel. You can combine this mechanism with Slack channels, making sure that the customers who visited the pricing page chat with sales specialists. LiveChat lets you route customers from specific pages to dedicated groups. Whatever happens in LiveChat is instantly reflected on Slack, providing you with seamless communication experience. Slack for LiveChat creates a powerful combination by bringing the two sides together.Ĭonnecting your organization’s LiveChat account with a Slack workspace lets your agents chat from either software. The Slack integration allows any business to centralize all the messages you receive in Crisp. Jumping from one communication software to another can be inconvenient and time-consuming. Connect emails or website live chat to Slack thanks to Crisp.
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